So, we have decided that action is necessary.
Today, The Mister spent over an hour on the phone with 'Sheila' in Bombay trying to learn how to secure our network. Between poor hearing and not having an ear for accents, he did not get very far.
I know a lot of computer technicians, since I am the HR manager in a technical call center (helpdesk).
Fortunately, it is not in Bombay...
I do my (non-technical) work amongst about 300 computer geeks, gamers and techno-heads every day. I am not a technical person, although I try to 'cover' when I am interviewing people for the job. (Thankfully, that is usually a tag-team event with one of the technical department managers). And, I have picked up a few tips (mostly just the lingo, though. "Please hold for one to two minutes, while I access my resources" and "Is the device plugged into the power source?")
I am pretty sure that I could find someone with the know-how to assist us.
But. If I were to ask one of them, they would have questions. For instance,
helper geek:"what kind of router do you have?"
me: "a computer one"
helper geek, "does it have a (something or another that I have no idea about)"
And, I feel awkward asking. If feels like I am using company resources for personal use. Something that I have been told not to do for over 22 years (23 years, one week from today!)
So, besides everything else on the to-do list this weekend, I will try to reach Sheila, or one of her coworkers, and try to educate myself on securing wireless routers.
Or, maybe I will wait and see if any of our house guests (coming in just 4 weekend days!) will take pity on us and help us figure it out!
I am guessng they will, if they want to use our network!